Effective Date: July 25, 2025

Welcome to Sippa (“we”, “us”, or “our”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.sippahub.com (the “Site”) or interact with us via email, SMS, WhatsApp, or other digital channels.

1. Information We Collect
1.1 Information You Provide
Name, email address, shipping and billing address, phone number

Payment information (e.g., credit card, PayPal)

Reviews, survey responses, messages, uploaded photos

1.2 Information We Automatically Collect
IP address, device type, browser, operating system, time zone

Website activity: pages visited, time spent, cart behavior

Tracking technologies: cookies, pixels, tags (e.g., from Meta, Google)

2. How We Use Your Information
We use your data to:

Fulfill and ship your orders

Provide customer support and updates

Improve our website and user experience

Send promotions or abandoned cart reminders (with consent)

Prevent fraud and protect our rights

Comply with legal obligations

3. Sharing Your Information
We may share your data with:

Service providers (e.g., Wix, payment processors, logistics partners)

Marketing and analytics platforms (e.g., Klaviyo, Meta, Google)

SMS/WhatsApp platforms for notifications

Legal authorities when required

Affiliates in case of acquisition, merger, or reorganization

We do not sell your personal data. However, ad personalization may be considered "sharing" under U.S. or EU law.

4. Behavioral Advertising
We use cookies and pixels to show relevant ads.
You can opt out via:

Meta Ads

Google Ads

DAA Opt-Out

5. SMS & WhatsApp Messaging
By opting in to receive text messages or WhatsApp updates, you agree to receive:

Order updates, restock alerts, promotions

You may opt out anytime:

Text STOP (SMS)

Reply STOP on WhatsApp

Or email us: sippa.co.uk@gmail.com

6. Your Rights (Under GDPR & CCPA)
If you reside in the EU/EEA or California, you may:

Access, update, or delete your personal data

Object to processing or withdraw consent

Request data portability

Lodge a complaint with your local Data Protection Authority (DPA)

To exercise your rights, please contact: sippa.co.uk@gmail.com

7. Cookies & Tracking Technologies
We use cookies to:

Maintain cart/session functionality

Analyze visitor behavior

Personalize content and ads

You may manage cookies via your browser or at www.allaboutcookies.org.

8. Data Retention
We retain your personal data only as long as necessary:

To fulfill your order or provide requested services

For legal, accounting, or reporting obligations

You may request deletion of your data by emailing us.

9. Security
We use secure encryption, SSL, and platform-based protections (via Wix) to help protect your data.
No system is fully secure, so please safeguard your login credentials.

10. Children’s Privacy
We do not knowingly collect data from users under 16. If we discover such data, we will delete it promptly.

11. International Transfers (GDPR)
If you are located in the European Economic Area (EEA), your data will be transferred to and processed in the United States, where data protection laws may differ.

By using our Site, you consent to the transfer of your personal data to the U.S.

We rely on:

Standard Contractual Clauses (SCCs)

Wix’s international data transfer framework

12. Do Not Track Signals
Our website does not respond to browser “Do Not Track” settings at this time.

13. Policy Updates
We may update this policy as needed. Changes will be posted here with a revised effective date. Continued use of the Site constitutes acceptance of those changes.

14. Contact Us
If you have any questions, concerns, or data requests, please reach out to us at:

Email: sippa.co.uk@gmail.com
Website: www.sippahub.com